Return & Refund Policy

We want you to be satisfied with your KOG & Co. order. If there is a problem with your item, please contact us within 14days of receiving your order.

If you receive an item that is damaged, defective, misprinted, or incorrect, please contact us with your order number and clear photos showing the issue. Once reviewed, we will determine the appropriate resolution, which may include a replacement or refund where applicable.

Because many KOG & Co. products are made or fulfilled specifically for each order, returns for incorrect sizing, change of mind, or buyer preference may not always be accepted. Please review the size guide and product information carefully before purchasing.

Items must not be returned without contacting us first. Any approved return instructions will be provided by our customer support team.

Refunds that are approved will be returned through the original transaction method. Processing times after approval may vary depending on the financial provider.

Shipping costs are generally non-refundable unless the issue resulted from an incorrect or defective item.

For return or refund assistance, contact [333kog2026@gmail.com] and include your order number.